My shopping cart is empty after I added an item. Why?

The problem could be that you are using Internet Explorer 6 or above and your cookie settings are not configured to accept cookies from thelivingjarboe.com when using the site swans.pair.com.. Unfortunately this is the default setting for newer versions of Internet Explorer and it "breaks" our shopping cart.

To correct the problem, please go through the following steps:

1. Open up your Internet Options by clicking on the "Tools" menu and selecting "Internet Options..." which is at the bottom of the menu

2. Select the "Privacy" tab by clicking on it at the top of the Internet Options window.

3. Click on the "Edit" button, which should open the "Per Site Privacy Actions" dialog box.

4. Enter "thelivingjarboe.com" and "swans.pair.com" as domains that you will ALLOW to send cookies to your computer.

Please take our word that no harm will come to your computer as a result of allowing our cookies. If you have any questions please email: info@thelivingjarboe.com

I can't see some of the material / pages on the site. What's wrong?

CHECKLIST FOR SUCCESSFUL NAVIGATION :

Not all machines nor browsers navigate the web in the same way. What may be obvious to some may in fact be complex to another. With this in mind we have added some of the suggestions we have had to give to those out there over the years with questions for us regarding the browsing of this site. Yes, incredible and yet painfully true! Most of this falls under basic surfing tips. Some of this information may seem "ancient" to those using the latest OS's and browsers, we've kept this information here as it relates to a standard minimum needed to visit and enjoy these websites.

Note: we do not recommend Netscape for navigating this site, regardless of OS.

• Enable javascript to run within your browsers preferences.
• If using Internet Explorer, check Preferences, ACTIVE-X should be set ON.
• Clean out your cache and history - not bookmarks - and refresh if necessary.
• Connection speed : 28.8 Kbps or higher connection
• Monitor setting: 1024 X 768 , millions of colors are better than 256!

PC : WINDOWS 95 or higher
MAC : OS 8.0 or higher

If you continue to have problems, please contact your ISP.

Who is the best person to get in touch with regarding things I've ordered or things that I want to order ? Should I e-mail Jarboe ?

orders@thelivingjarboe.com is your best bet.

If you have specific questions you may direct them to Moselle:

moselle@thelivingjarboe.com

How do you pronounce "GIRA" and where does it come from ?

The way MG prefers it is " jee-ra ". It is in fact an eastern European name, and Bohemian in origin.

And "JARBOE" ?

It is pronounced " jah-bow ", with an emphasis upon the second syllable. And if you guessed that is French, you are most certainly correct: French-Creole.